Refund Policy
**Effective Date:** January 1, 2025
**1. Policy Overview**
At Neela Kaye Wellness, we are committed to providing high-quality health coaching services. Please read our no refund policy carefully before making a purchase or booking a service.
**2. No Refunds on Services**
All payments made for health coaching services, including but not limited to personalized health plans, coaching sessions, and workshops, are non-refundable. Once a purchase is completed, you acknowledge that you forfeit your right to request a refund for any services rendered.
**3. Commitment to Our Clients**
We strive to ensure that our clients receive the best possible service. We encourage open communication and will work with you to address any concerns you may have regarding your coaching experience.
**4. Transfer of Services**
If you are unable to attend a scheduled session, you may request to transfer the session to another date. This request must be made at least [insert notice period, e.g., 24 hours] in advance of the scheduled session.
**5. Exceptions**
In specific cases, such as medical emergencies or unforeseen circumstances, we may consider exceptions to this policy at our discretion. Documentation may be required.
**6. Agreement**
By purchasing our services, you acknowledge that you have read, understood, and agree to this no refund policy.